tag:blogger.com,1999:blog-7037154417505883155.post5020323245326417619..comments2023-07-11T03:18:33.488-07:00Comments on Brew City Timmy: Meet the Owner Daybrewcitytimmyhttp://www.blogger.com/profile/05278454327486903747noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-7037154417505883155.post-60005181985518085712009-07-22T09:33:17.531-07:002009-07-22T09:33:17.531-07:00As i read this maybe part of my frustration is in ...As i read this maybe part of my frustration is in a value on relationships. If you as the owner come in only once a year I have no relationship with you but this is somehow supposed to make me feel like i do? It just seems impersonal to me. Have meet the owner day once a week for a month and i think some of what they are going for could actually be accomplished.brewcitytimmyhttps://www.blogger.com/profile/05278454327486903747noreply@blogger.comtag:blogger.com,1999:blog-7037154417505883155.post-65189417253308056242009-07-22T09:29:41.310-07:002009-07-22T09:29:41.310-07:00I think it would be more valuable to empower the p...I think it would be more valuable to empower the people at the bottom. There is a lot of top down control. They play the same music at all the stores. You have Bay View and Oconomowoc in that pool. Those are very different demographics. Empower the people who work there to keep the Stone Creek essentials there and then to flavor each differently. <br /><br />I would hope to do this with Veritas one day in a different local. Keep essentials the same but flavor it with the particular community's flavor.brewcitytimmyhttps://www.blogger.com/profile/05278454327486903747noreply@blogger.comtag:blogger.com,1999:blog-7037154417505883155.post-43059533628520670422009-07-15T08:47:42.768-07:002009-07-15T08:47:42.768-07:00True. But it is thru the owner that one can see c...True. But it is thru the owner that one can see change happen. If you've got an idea or concern, the guy at the bottom generally has little power to solve situations (unless it's just getting you a fresh cup-o-joe.) The owner may not be your everyday connection, but knowing you can access him ups your value in that organization from consumer to someone more proactively involved.<br />Sometimes the impression of availablilty counts.Keithhttps://www.blogger.com/profile/03749089783410998295noreply@blogger.com